Saturday, April 20, 2013

You Know You Buy A Lot On eBay When...

With three projects going, I buy and sell a fair amount on eBay, so it isn't uncommon to come home to find a package or two on the porch. That is, unless I haven't purchased anything, and then it's really odd.

In the past week that has happened twice from people that I have never purchased from, nor have I sold to. I didn't realize the first package was sent in error as I hadn't had a chance to open it and it sat for several days before I did. What gave me concern was when I had everything I had ordered, or so I thought, and two more packages showed up. Very strange!

So I did the honest thing and contacted eBay. Their customer service rep listened to my story carefully, and then asked to put me on hold. When he returned I was informed that he could neither confirm who the seller was, nor the buyer. Further, they had no policy on record to address this scenario as they have "never had anyone call to say they received something they didn't pay for," so their position was this: I could keep the items, or I could try to figure out who the sellers were and talk to them.

Morally, I can't (and won't) keep them, but now the burden of finding where these belong has fallen on me. Fortunately there were enough clues for me to locate the original auctions and sellers without having to chase them down via their return addresses. I have contacted both. The problem with this is this only gets me half way there. The items are no longer legally theirs. They belong to the buyers.

Further, I have to hope that both items were purchased by the same person, that they weren't using my name and address intentionally to commit fraud, or in an attempt to defraud me, and convince them that my shipping address is showing up in their account through no action on my part.

Fun.

And if it's two different buyers, I now have a whole host of potential issues to worry about.

On the bright side, at least I don't have to worry about eBay coming after me. They could care less.

Many happy returns!
P.S. More on wagon progress soon (now that I finished redoing my daughters bedroom set!)